Privacy Policy
Last updated: 7/5/2025
Welcome to Ficy! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app (available on iOS and Android) and related services.
1. Information We Collect
- Personal Information: When you sign up or use Ficy, we may collect your name, email address, and profile information.
- Usage Data: We collect information about your interactions with the app, such as completed lessons, quiz results, and progress.
- Device Information: We may collect information about your device, such as device type, operating system, and unique device identifiers.
- Authentication Data: If you sign in with Google, Apple, or other providers, we may receive basic profile information from those services.
2. How We Use Your Information
- To provide and personalize your learning experience.
- To track your progress and save your preferences.
- To improve our app and develop new features.
- To communicate with you about updates, tips, or support.
- To ensure the security and integrity of our services.
3. Sharing Your Information
- We do not sell your personal information to third parties.
- We may share information with trusted service providers (such as authentication, analytics, or cloud storage) who help us operate the app. These providers are required to protect your data.
- We may disclose information if required by law or to protect our rights and users.
4. Third-Party Services
Ficy may use third-party services such as Firebase (for authentication, analytics, and storage) and other APIs. These services may collect information as described in their own privacy policies.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights & Choices
- You can access, update, or delete your account information at any time from within the app.
- You may request to review or erase your data by contacting us (see below).
- You can opt out of non-essential communications at any time.
7. Children's Privacy
Ficy is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page. Please review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
support@ficy.app